Deployment & Shipping Timelines

Deployment & Shipping Timelines

Device shipping will be carried out within 1 business day of the scheduled deployment to allow time for order processing.
  1. Orders received after 12:00 PM EST will be shipped the next business day. 
  2. Orders scheduled to ship on federal holidays will ship on the next business day.
  3. Updates in shipping date and delivery estimate will be reflected through timely email communication with Client.

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