Scheduling limits are settings that control when clients can book or edit appointments. Scheduling limits control:
There are two types of scheduling limits:
Some limits can be set in both the default scheduling limits and in the limits for specific calendars or groups of appointment types. In those cases, the limits on the specific calendar or appointment type group will override the default limits.
What they control
General Scheduling Limits
Appointment Start Times
You can set the interval at which appointments can start, or you can opt to have Acuity calculate it for you automatically.
If Acuity calculates this for you, it will find the lowest common denominator of your appointment durations (the largest number that can be divided into all of the appointment durations). So, if you have a 20-minute appointment type and a 10-minute appointment type, Acuity will offer slots starting every 10 minutes. If you have a 20-minute appointment type and a 15-minute appointment type, Acuity will will offer slots starting every 5 minutes.
Minimum and maximum lead time
These settings control when clients are able to book with you. They take the form of two sentences:
Make Me Look Busy
This is a feature that can hide some open time slots from clients. Click here to learn more.
Minimize Gaps
This feature clusters your appointments together, to avoid holes in your work day. Click here to learn more.
How to edit default scheduling limits
What they control
These limits apply only to the specific calendar or appointment group where you find them. For that space, they override default scheduling limits.
Minimum and maximum lead time
These settings control when clients are able to book with you. They take the form of two sentences:
Appointments per time slot
This controls double booking. The number of appointments that you enter here will be the number of appointments that Acuity will allow to happen at the same time for this calendar or group of appointments.
Maximum appointments
This controls how many appointments total can be booked for this calendar or appointment type group. The limit must be set separately for each calendar or group. You can limit appointments by number per day or week or by hours per day.
How to edit specific scheduling limits