Specification of Services

Specification of Services

  1. Acquisition and deployment of 8.4-inch (or similar) android tablets configured for telehealth and remote patient monitoring, including protective casing and screen shield.

  2. Configuration and ongoing support for patient interface profile creation and management for telehealth services.

  3. 4G LTE cellular connection for the purposes of accessing approved telehealth intervention and programming.

  4. Creation and maintenance of basic device interaction training materials.

  5. Hosting and implementation of supplemental training materials provided by Client.

  6. Distribution and delivery of device and accessories to a specified location.

  7. Providing technical support and troubleshooting of device issues to Client staff during regular business hours.

  8. Coordinating and processing approved claims for devices loss, theft, and damage.

  9. Recalling devices and providing return shipping services to a specified location.

  10. Testing devices for transmittable disease, sterilizing devices, and performing device health analysis to assess device field-readiness.

  11. Replacing worn or expired device accessories to improve field-readiness.

  12. Warehousing unassigned devices until ready for re-deployment.

  13. Redistributing and shipping warehoused device and accessories to a specified location.

    • Related Articles

    • Master Services Agreement

      For most projects, Continuud will ask your organization to execute a Master Services Agreement to provide a framework for how our businesses will interact with each other. Our default Master Services Agreement can be previewed below.  This document ...

    • Recall, Warehousing and Redistribution Services

      Company shall coordinate the return of a device to the warehouse for assessment, sterilization, warehousing, and redistribution in the future. Within 1-business day of receiving a Device Recall Request from Client, Company shall send device return ...

    • Add-ons: Adding on extra services & time to appointments

      Add-ons: Adding on extra services & time to appointments A Andrew Kelly Use add-ons to offer additional services to clients and/or add extra time to the appointment during the scheduling process. Create an Add-on Note: You'll need to do this by ...

    • Business Associate Agreement

      If Continuud is interacting with Patient Health Information, we are required to enter into a Business Associate Agreement with your organization. Our default Business Associate Agreement can be previewed below.  This document is for reference only. ...

    • Acuity enterprise pricing

      Acuity enterprise pricing A Andrew Kelly In addition to our standard plans, Acuity offers enterprise pricing for customers who expect exceptionally high appointment volume or who have additional legal or compliance needs. If that describes you, our ...