Using one Acuity account for two or more businesses

Using one Acuity account for two or more businesses

Using one Acuity account for two or more businesses Richard Walsh

You can use one Acuity account to offer scheduling for two or more businesses, but there are some important restrictions to keep in mind:

  • You can have only one business name and one logo/branding per account. We recommend not using these fields, or keeping them generic, if you're going to use multiple businesses. If you leave the business name field blank, the account email will show in the "from" line in appointment notifications to clients, so you may want to use a nonspecific email, as well.
  • Your account settings and customization will apply account-wide, which means they cannot be customized by calendar or appointment type. This includes your scheduling instructions. We do have more specific-fields you can change, such as setting an appointment type description and tailoring email notifications by appointment type. Many users find it best to keep their Acuity settings fairly bland, then use direct links to point to or embed specific parts of their scheduler on their existing website. That way, they can control their branding outside of Acuity.
  • Acuity cannot direct payments associated with separate businesses into separate payment processors or payment processor accounts.
  • You can customize direct links, but all customized links must share a common root. For example, https://TourService.as.me/SanFrancisco and https://TourService.as.me/LosAngeles would be fine. But you couldn’t have https://TourServiceSanFrancisco.as.me and https://TourServiceLosAngeles.as.me in one account.

If those limitations are a deal breaker, we recommend using two separate accounts. Sign up for a second account here ≫

Did this answer your question?
    • Related Articles

    • How to Start Using Acuity

      How to Start Using Acuity Learn how to get started with offering online scheduling to your clients through the HIPAA-Compliant Acuity Scheduling platform. Richard Walsh Acuity can be set up many different ways to customize your experience. But, to ...
    • Translate your Acuity scheduling page

      Translate your Acuity scheduling page A Andrew Kelly Acuity Scheduling can translate your scheduling page to French, German, Brazilian Portuguese or Spanish. Or you can translate Acuity into another language yourself using our Change Scheduling ...
    • Using Our Mobile App

      Using Our Mobile App A Andrew Kelly Using Our Mobile App We have a Mobile App for Apple iOS and Android to let you edit your availability and view & manage appointments on the go! Download the Acuity Scheduling App Scheduling Appointments & Blocking ...
    • Acuity for Massage Therapists

      Acuity for Massage Therapists A Andrew Kelly Are you planning to use Acuity for your massage therapy practice? You’re in luck! In fact, our founder Gavin first created Acuity to help his mom manage her massage therapy practice, so you’re in good ...
    • Why do I get two emails when an appointment is scheduled?

      Why do I get two emails when an appointment is scheduled? A Andrew Kelly When an appointment is booked onto an Acuity calendar, the system automatically sends confirmation emails to any email addresses listed in the calendar settings. Acuity can also ...