What is the difference between an appointment and a package?

What is the difference between an appointment and a package?

What is the difference between an appointment and a package? A Andrew Kelly

An appointment type is a service that clients can schedule with you. They are created as stand-alone items that clients book and pay for one at a time. These are great if your clients will want to book your services on an ad hoc basis, or if you offer are "one time" services. These are the basic building blocks in Acuity, so you have to have appointment types for your clients to book!

Appointment packages are a set number of appointments for a fixed price. Once clients purchase a package they'll get a code they can use to redeem for appointments. Their appointment balance is automatically tracked. Appointment packages are great if, for example, you want to offer a discount to clients who book a block of appointments at once. You can also create appointment packages that act as gift certificates if you want people to be able to buy your services as a gift for a friend or loved one!

  • Learn how to set up an appointment package in this help article, here
  • Watch this video to see what purchasing and redeeming a package looks like, here
Did this answer your question?

    • Related Articles

    • Expiration dates on an Appointment package

      Expiration dates on an Appointment package A Andrew Kelly When you're setting up a package or editing an existing package in the Business Settings > Packages & Gift Certificates page, the package can be set to expire a certain number of days after it ...

    • Can I apply a package code to an appointment during scheduling?

      Can I apply a package code to an appointment during scheduling? A Andrew Kelly You can!  If you schedule an appointment on the client's behalf and want to apply that appointment towards a client's existing package that's totally doable. All packages ...

    • Where do clients enter the coupon code or code from an appointment package?

      Where do clients enter the coupon code or code from an appointment package? A Andrew Kelly Clients will be able to enter codes from packages, coupons, subscriptions and similar offers during the checkout process. If you have assigned a code to ...

    • Editing package codes

      Editing package codes A Andrew Kelly When you edit individual package codes, you can change: Which client the code is assigned to. When the code expires. The type of appointments for which the code can be redeemed. The number of ...

    • Appointment Packages & Gift Certificates

      Appointment Packages & Gift Certificates A Andrew Kelly Create packages to give a discount on bulk purchase appointments or to lock clients into paying for multiple appointments upfront. Clients buying a package get a code that can then be redeemed ...