Additional Tips
Add Labels to Appointments or Class Attendees
Add Labels to Appointments or Class Attendees A Andrew Kelly Add Labels to Appointments or Class Attendees Labels allow you to mark appointments as confirmed, make sure your staff knows a specific appointment is extra important, or mark a class ...
Custom Conversion Tracking
Custom Conversion Tracking A Andrew Kelly If you have custom tracking code that you would like to use that can be done by inputting your code in the Custom Conversion Tracking section in Integrations. Click on Custom Conversion Tracking, then paste ...
Can duplicate clients be merged?
Can duplicate clients be merged? A Andrew Kelly Yep! Client records can be created individually, imported from another system or spreadsheet (CSV), or they're created automatically when an appointment is scheduled. If the first name and last name are ...
Charging taxes for appointments
Charging taxes for appointments A Andrew Kelly Note: This guide is available as a general resource and shouldn’t be construed or relied upon in any way as legal, accounting, or tax advice. Per our Terms of Service, Acuity doesn't provide advice or ...
How to Use Categories in Acuity
How to Use Categories in Acuity A Andrew Kelly Categories are groupings you can use to organize your appointment types or packages. You can link directly to specific categories, use them to collapse appointment options on the scheduling page and ...
How do I fix Internet Explorer (IE) compatibility issues?
How do I fix Internet Explorer (IE) compatibility issues? A Andrew Kelly How do I fix Internet Explorer (IE) compatibility issues? Internet Explorer has a Compatibility View (or mode) that affects how some websites are displayed. Your Acuity account ...
Banning clients from scheduling online
Banning clients from scheduling online A Andrew Kelly You can ban clients in Acuity. Banning a client prevents them from scheduling, rescheduling or cancelling an appointment online and from buying packages, subscriptions, or gift certificates. It ...
Can I change the currency that I accept?
Can I change the currency that I accept? A Andrew Kelly Absolutely! You can set your currency to a number of different options, including $ USD, € EUR, £ GBP, $ AUD, $ CAD, and more! Head over to Payment Settings and select your currency from the ...
Developer API and custom CSS
Developer API and custom CSS A Andrew Kelly Developer API and custom CSS If you’ve got coding skills and the Powerhouse Player plan, the API and CSS customization can be used to extend and revamp your scheduler. We’ve got a bunch of information ...
Reporting for staff payroll
Reporting for staff payroll A Andrew Kelly On your Reports page, you can get a breakdown of all of the appointment types booked, plus the amount of time and revenue for each. Use filters to show appointments for only one calendar. This can help you ...
How can I print my schedule?
How can I print my schedule? A Andrew Kelly How can I print my schedule? Printing your Appointment Schedule You can print your schedule from the Appointment Calendar section by clicking the print icon in the upper right. "Print Agenda" will show a ...
Troubleshooting PayPal: PayPal is receiving payments, but appointments aren't being added to my calendar
Troubleshooting PayPal: PayPal is receiving payments, but appointments aren't being added to my calendar A Andrew Kelly Acuity needs PayPal to notify us of a successful payment before an appointment is added to your calendar. In some cases PayPal ...
How to Take a Screenshot
How to Take a Screenshot A Andrew Kelly Taking a screenshot of your screen is super helpful when contacting support. If you’re in need of support, it makes things a whole lot easier if we can see the same issue you see. Here's how you can take a ...